Privacy policy

Last Updated: September 13, 2026

This Privacy Policy describes how E.D. TEAM CONSULTING (Entity ID: #32477947765, located at Aux Bidaux 22, 6767 Rouvroy, Belgium) collects, uses, protects, and discloses your Personal Information when you visit, browse, or make a purchase from 1z3muu-hn.myshopify.com (the "Site"). We are committed to safeguarding your personal privacy in strict compliance with applicable data protection regulations, including the European Union General Data Protection Regulation (GDPR).

2.1 Personal Information We Collect

When you interact with our Site, we collect various categories of information necessary to fulfill your orders and enhance your user experience:

  • Device & Usage Information: When you access the Site, we automatically collect details about your device, including web browser version, IP address, time zone, cookie preferences, search terms, and how you navigate the Site. This allows us to optimize our website layout and performance.

  • Order & Contact Information: When you attempt to make a purchase, we collect specific details including your full name, billing address, shipping address, email address ([email protected]), phone number, and payment information (including credit card numbers or third-party payment gateway authorizations).

2.2 How We Use Your Information

We utilize your personal information for specific, lawful purposes, including:

  • Fulfilling and dispatching your orders for shower systems, washbasins, and faucets;

  • Processing payments, arranging shipping, and providing invoices and order confirmations;

  • Communicating with you regarding order statuses, delivery tracking, or customer service queries;

  • Screening our orders for potential risk or fraud to protect both our customers and our platform;

  • Providing targeted promotional offers, news, or product updates, provided you have opted in to receive such communications.

2.3 Sharing Your Personal Information

We share your Personal Information only with trusted third-party service providers who assist us in operating our business and serving you. For instance:

  • We utilize Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy).

  • We share your shipping address and contact details with logistics and freight carriers (e.g., DHL, FedEx, national post networks) solely for delivery purposes.

  • We may disclose your personal information to comply with applicable laws, respond to lawful subpoenas or search warrants, or protect our legal rights.

2.4 Data Retention & User Rights

When you place an order through the Site, we will maintain your Order Information for our legal and accounting records unless and until you ask us to delete this information. Under GDPR, European residents possess specific rights to access, correct, update, or erase their personal data. If you wish to exercise these rights, please contact our Data Protection Representative, Anne Catherine Demaeght, at [email protected].